Digital transformations
for hospitality.

Connecting with your guests in times of change.


High performance digital platforms
that deliver more direct business.

Featured projects

Dusit Hotels & Resorts

Iconic Thai hotel group with 40+ hotel portfolio spanning 13 countries

AIRA Hotel

Aira Hotel offers an eclectic vibe of Thai splendour like no other


A collection of modern hotels with undeniable Thai roots

Ad Lib

An urban oasis - the ultimate city escape.

SAii Lagoon Maldives

Set your course & discover the wonders of SAii Lagoon

S Hotels & Resorts

Corporate website project for the hospitality arm of Singha Estate

View All

Our Partners

We've got you covered, 24/7

At Hotel Lobi we provide full digital support to all our partners to reduce the costs of your own in-house team. We have the staff, expertise and experience to manage all your digital services for one cost-effective monthly fee.

Maintenance & Support

Frequently Asked Questions

Is an Agency Program better than an in-house team?

The benefits of an agency subscription as opposed to an in-house team (or mix of both) is you can utilise our range of expert hospitality experienced staff for often less than the cost of one in-house personnel. Our team consists of website designers and artworkers, WordPress developers, Google certified PPC campaign managers, data analysis and digital tracking experts, photographers, videographers and dedicated support staff on hand via our daily ticketing system - they are all senior experienced staff, hand selected experts in their fields.

Using an agency relieves the HR pressure of your own department taking away the pain-points of hiring new staff, management and the expenses associated with this. We can also manage productivity much better, making sure every task is completed swiftly and effectively without delays - all your digital services managed through one vendor for one monthly subscription fee - you can cancel anytime too with just one calendar months notice!

Am I tied into a long-term contract?

The simple answer is no. All we ask is an initial 3 month contract, as during this period there is a lot of set-up, including your data dashboard which needs to be qualified, tested and linked to your booking engine. To see accurate results it needs to run for a minimum of 3 months. After that, all we ask is one months notice should you wish to cancel.

Our programmes are also flexible should you need to add or remove services per month. As you see your performance and sales revenue improve, you’ll likely want to up your spend and services - remember, all our programmes are reported on each month so you can see clear return on your investment, everything we do is quantifiable - we report on your exact data and sales revenue at what acquisition cost.

Will we recieve quantified reporting each month?

Yes. Everything we do is to drive direct sales revenue through your direct booking platform (your hotel website). We track all your traffic and booking engine data so we know exactly how many nights you’ve sold, at what price, at what cost, where we can improve, cost of acquisition and our return on your marketing channels.

Our specialist data analyst team track everything through your real-time custom dashboard. Everything is transparent and clear, and will give you great insights to your direct booking performance and make measurable difference to your sales revenue.

Why are Hotel Lobi the hoteliers choice agency?

We are trusted by over 120+ hotels, their owners, staff, sales & marketing teams and management to provide sound advice and quality deliverables that show measurable results to their direct sales revenues. We have over 14 years experience delivering top class projects, with lasting relationships which has driven the growth of not only our clients, but our business and staff also. We’re dedicated and passionate about hospitality, and we work with a results-driven narrative, to keep improving every day, and every project.

Mailing List.

Musings, advice and the latest agency happenings from our experience in the field.

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Hotel Lobi is a digital marketing agency and award-winning website design company headquartered in Bangkok, Thailand. We specialise solely in hotels, resorts and restaurants, with over 50 hospitality clients boasting 112+ properties in over 36 counties. We empower our clients’ hotel brands with high performance direct sales platforms that considerably increase their occupancy rates and reduce OTA expenses. We direct traffic to your website using qualified search engine optimisation strategies and Google services alongside Google AdWords and PPC campaigns that reveal quantified ROI data insights for your ad-spend, driving revenue to your hotel.


Our hospitality specialised team of data analysts track every click right through to the booking engine, reporting back on ad-spend performance with accurate and clear data on room nights, revenue, cost of acquisition, length of stay, and various other key metrics that give clear insights into your direct sales channel’s performance. We also have brand strategy specialists and designers, content writers, and a video and photo team that fire-up your sales literature with quality story-telling and stunning visuals that give your hotel or restaurant the wow factor over your competitors.


We work with hotels, resorts and restaurants ranging from international brands, beach resorts and luxury developments through boutiques, regional groups and everything in between. We’re happy to accommodate the needs of hotels regardless of size, budgets and room numbers, whether you need award-winning custom website design, digital marketing strategies and reporting, or day-to-day operations and support. We’re always on hand to support the needs of our hotels.


Super-power your direct revenue!

We're here to help our hotel partners take back control of their sales channels - we’re
happy to discuss your requirements and explore how we can increase your revenue.

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